NICK CASADEI

2023 -Present

London / Remote

Senior Technical Consultant / Tech Lead

IBM (bp pulse)

• -Led technical discovery and solution design for pre-authorisation payment integration, conducting requirements gathering sessions with internal stakeholders (bp Pay team, Platform, Security) and external partners (Charge Point Providers) to define scope, dependencies, and technical approach for a multi-market rollout.
• -Architected and scoped payment API integrations across UK, DE, and ES markets, translating business requirements into detailed technical solutions, estimating complexity, and formulating implementation plans that delivered $XM in projected business value.
• -Technical owner for Payments domain, serving as primary engineering point of contact for stakeholders, translating complex technical concepts for non-technical audiences, and ensuring solution alignment with business goals and compliance requirements.
• -Managed cross-functional relationships with internal teams (Product, Engineering, Security) and external partners (CPOs, payment providers), facilitating technical workshops, aligning on integration standards, and ensuring seamless handoff from design to implementation.
• -Provided pre-implementation technical guidance and post-launch support, resolving production incidents, addressing RFI (Request for Information) queries from partners, and continuously optimising payment flows based on operational feedback.

2020 -2023

London

Full Stack Engineer

IBM (bp pulse & NHS)

• -Trusted technical escalation point across product, engineering and support teams, resolving complex production issues and driving strategic improvements that reduced customer care calls by 58%.
• -Designed and delivered production grade analytics and visualisation dashboards (GA4, Grafana) consuming real-time event streams and backend APIs, providing operational teams with actionable insights into charging, payment and error patterns.
• -Subject matter expert on the bp pulse UK charge flow by building strong relationships with the Charge Point Operator and gaining a deep understanding of the technical architecture.
• -Developed NHS genomic medicine web app, replacing an error prone paper based genomic patient assessment process and reducing clinician diagnostic times by over 30% during an initial trial.

2018 -2019

London

Interactive Developer (Intern / Placement Year)

IBM

• -Front-End Developer on Audi UK - Online Service Booking tool
• -Front-End Developer on Food Standards Agency