WHAT PEOPLE
SAY.

“Nick demonstrates a deep understanding of his work, evident from the number of colleagues who seek his advice and his willingness to help beyond his immediate responsibilities. He thinks broadly about the solutions he develops and their impact on the overall customer experience - one of the most valuable traits of a great engineer. In the Preauthorisation project, Nick addressed potential race conditions and handled complex edge cases with exceptional attention to detail. To ensure a successful launch, he and his team adopted a data-driven approach, building metrics and dashboards to analyse every step of the customer journey. A diamond in the rough - working together for a relatively short time, Nick developed an extraordinary level of trust, a true testament to the impact he leaves behind”

“Every so often I meet engineers who have such strong potential, are hardworking, humble and willing to learn - the kind you feel compelled to mentor because it would be a shame not to. Nick is definitely one of those people. It's not even his strong technical skills that stand out most - it's his attitude. No job is ever too small, because it's clear he's motivated by the understanding that his work affects customers every day. He handles sporadic client and customer support requests with patience and understanding, and his soft skills will carry him far. He's been one of my most trusted team members - someone I've always turned to when I need a clear and direct answer.”

“Despite the initial challenges of a difficult handover, Nick seamlessly integrated into the mission and hit the ground running. His extensive experience filled critical knowledge gaps and greatly enhanced our technical capabilities. He played a key role in the successful production release of CVtoX (Credit -> Wallet based system), and his constant focus on solutions and root cause identification has been invaluable. Nick possesses the talent and drive to become a future Technical Lead and Architect. An outstanding team member and a true asset.”

“Nick has been the App Lead on the CFT project since May, a hero initiative recognised globally and a top UK priority. CFT aims to reduce contact centre calls from customers struggling to charge on our network - and has already delivered a 50% reduction against our original baseline. Nick’s leadership has been outstanding. He has championed key app improvements, collaborated seamlessly across the CFT squad, supported complex data insight requests, and facilitated app testing within our FSE team. His work has successfully bridged the gap between our back office and the app - critical, as most CFT-related calls come from app users. Beyond reducing call volumes, CFT has also driven increased PAYG usage across the network. Nick’s deep understanding of data flows and system integration has helped unlock efficiencies and improve customer experience. He has been a fundamental member of the squad, and we’re excited to continue building on his app insights moving forward.”

“Nick's technical expertise, leadership, and communication abilities make him one of the most valuable team members we have. His ability to manage stakeholders has been instrumental in driving the Chargevision AWS migration, the new global bp Pulse app, and the Charge First Time project forward. His attention to detail and dedication to excellence have left a lasting impression on the team and elevated the quality of our work. Nick has the courage to take on complex tasks and the instinct to volunteer where he can add the most value - not only making a difference within the team but helping us gain influence in important spaces. The impact he has had on our team's reputation as professional and capable cannot be overstated.”

“Nick has demonstrated qualities and skills indicative of a truly senior member of the team - ranging from tasks requiring deep technical knowledge to an impressive level of stakeholder management. His work on the Charge 1st Time initiative had a direct, measurable impact on the client's business performance through an increase in successfully completed EV charges. Our client's principal engineer has regularly highlighted Nick's contributions as above and beyond all expectations, setting a benchmark for developers not just at his level but above. This has been a contributing factor to a 10/10 and 9/10 NPS result. Nick continues to set the bar for the work we deliver as a team.”

“It was clear very early on that Nick was more than capable of leading the pre-auth deliverable - I was able to step back and trust him completely. He led and managed the team really well and we delivered a great success. Nick is someone you can always call when things get tough, and his 'yes, but' approach makes him approachable. He's a name that comes up in conversations unprompted outside the immediate team and is someone who genuinely enjoys solving problems and does it well.”

“Nick is a standout Tech Lead, bringing a rare mix of technical skill and high-EQ leadership. He doesn't just execute on requirements - he constructively challenges ideas to ensure we're building the most effective solutions, with an excellent sense of when to aim for technical perfection versus when to prioritise speed-to-market. What sets Nick apart is how he combines technical capability with genuine leadership - mentoring the team, fostering a supportive culture, and repeatedly stepping up during critical incidents with a calm, methodical approach. His ability to deep-dive into highly technical topics with developers and then immediately pivot to explain those same concepts to business stakeholders is impressive - the business trusts Nick and his explanations, which helps immensely. Most recently, he delivered pre-auth on time despite tight timelines, and the change is already having a drastic positive impact on the P&L.”